Privacy Policy
Our Commitment to Privacy
1 Degree Planning is committed to protecting the privacy, confidentiality, accuracy, and security of the personal information entrusted to us. We recognize that maintaining your trust is essential to our business relationship and we are committed to handling your personal information in accordance with applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”), and other applicable federal and provincial privacy laws.
This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your personal information.
Collection of Personal Information
In order to establish and service your account, comply with legal and regulatory requirements, and provide products and services to you, 1 Degree Planning may collect personal information including:
Name, address, telephone number, email address, and date of birth;
Government-issued identification and identity verification information;
Social Insurance Number, where required or permitted by law;
Financial information, including income, assets, liabilities, net worth, banking information, and investment holdings;
Employment and occupation information;
Investment objectives, risk tolerance, investment knowledge, time horizon, and other Know Your Client information;
Transaction and account activity information; and
Any other information necessary to provide products and services or comply with regulatory requirements.
Personal information is collected directly from you, through your representative, through account documentation, through transactions conducted on your behalf, and, where authorized or required, from third parties.
Use of Personal Information
1 Degree Planning uses your personal information to:
Establish, maintain, and administer your account;
Provide investment products and services;
Assess the suitability of investment recommendations;
Verify your identity and protect against fraud;
Communicate with you regarding your account and investments;
Meet legal, regulatory, tax reporting, anti-money laundering, and recordkeeping requirements;
Respond to inquiries, complaints, and requests; and
Conduct other activities reasonably related to the administration of your account.
Disclosure of Personal Information
1 Degree Planning does not sell your personal information.
Your personal information may be disclosed where necessary to:
Mutual fund companies, custodians, fund manufacturers, and other financial institutions involved in servicing your account;
Service providers that assist 1 Degree Planning in operating its business, including technology, document storage, cybersecurity, compliance, and administrative service providers;
Securities regulators, self-regulatory organizations, law enforcement agencies, courts, governmental authorities, and other parties where disclosure is required or permitted by law;
Auditors, legal counsel, and professional advisors acting on behalf of 1 Degree Planning; and
Other parties where you have provided your consent.
All third-party service providers are required to maintain appropriate safeguards to protect the confidentiality of your information.
Identity Verification and Regulatory Requirements
1 Degree Planning is required by securities legislation, anti-money laundering legislation, and regulatory requirements to verify the identity of clients and maintain records relating to client identification.
To comply with these obligations, 1 Degree Planning may collect, verify, use, and retain information obtained from government-issued identification, credit reporting agencies, electronic verification services, and other sources permitted by law.
Electronic Records and Communications
1 Degree Planning maintains both physical and electronic records containing personal information.
Where you consent to electronic delivery, communications, documents, statements, and other information may be provided electronically through email, secure portals, or other approved electronic means.
Electronic records may be stored and processed using secure systems maintained by 1 Degree Planning or by authorized third-party service providers acting on our behalf.
Retention of Personal Information
1 Degree Planning retains personal information only as long as necessary to fulfill the purposes for which it was collected and to satisfy legal, regulatory, tax, and business requirements.
When information is no longer required, it is securely destroyed, deleted, anonymized, or otherwise disposed of in accordance with our records retention policies and applicable legal requirements.
Safeguarding Your Information
1 Degree Planning maintains administrative, technical, physical, and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction.
These safeguards include:
Restricted access to personal information;
Employee confidentiality obligations;
Secure document storage and destruction procedures;
Password-protected systems and access controls;
Encryption and cybersecurity protections where appropriate;
Ongoing monitoring and security measures designed to protect electronic information.
While no method of transmission or storage can be guaranteed to be completely secure, 1 Degree Planning employs reasonable safeguards designed to protect the confidentiality and integrity of your information.
Access and Correction
You have the right to request access to the personal information 1 Degree Planning maintains about you, subject to applicable legal and regulatory limitations.
If you believe any information is inaccurate, incomplete, or outdated, you may request that it be corrected. 1 Degree Planning will respond to such requests within a reasonable period of time.
Questions, Concerns, or Complaints
1 Degree Planning welcomes questions regarding this Privacy Policy and the handling of personal information.
Chief Compliance Officer
1 Degree Planning Capital Inc.
Telephone: (604) 727-9390
✉ Email: jacky.kuk@assetpluscapital.ca
1 Degree Planning is committed to maintaining the confidentiality and security of your personal information and to complying with all applicable privacy legislation and regulatory requirements.